ServiceNow Administrator Job at MDA Edge, Arlington, TX

  • MDA Edge
  • Arlington, TX

Job Description

ServiceNow Administrator

Job Summary: We are seeking an experienced ServiceNow Administrator with a strong technical background to support platform operations, troubleshoot issues, and ensure optimal system performance. This role involves maintaining foundational data, managing change and release processes, and collaborating with development teams to implement long-term solutions.

Key Responsibilities:

  • Manage and troubleshoot ServiceNow platform-related issues to ensure smooth operations.
  • Identify recurring issues and collaborate with development teams to implement long-term resolutions.
  • Monitor system performance and proactively address potential concerns.
  • Support change management and release processes within the ServiceNow platform.
  • Maintain foundational data sources, including Users, Configuration Items (CIs), Locations, etc.
  • Develop and document standard operating procedures and create knowledge articles for internal use.
  • Assist in system audits and ensure compliance with governance standards.
  • Provide technical support for large-scale ServiceNow implementations.

Essential Skills & Experience:

  • 7+ years of experience in technology administration with a focus on ServiceNow.
  • 5+ years of hands-on ServiceNow technical experience.
  • Proficiency in scripting and configuration within the platform.
  • Experience with integrations and managing system connectivity.
  • Strong understanding of the Application Development Lifecycle and best practices.
  • Ability to troubleshoot issues effectively and work collaboratively with development teams.
  • Knowledge of multiple ServiceNow applications with a general understanding of their functionalities.
  • Strong adherence to change management and release governance policies.
  • Experience in designing and implementing governance standards for product teams.
  • Excellent communication skills and ability to create knowledge articles for documentation.

Job Tags

Similar Jobs

First Choice Business Brokers SF Bay

Business Broker Job at First Choice Business Brokers SF Bay

 ...parties Flexible schedule Opportunity for advancement Training & development About the Role: Join First Choice Business Brokers in Monterey Bay as a Business Broker in beautiful Monterey, CA! In this dynamic role, you will facilitate the buying and selling... 

Elite Strategies

Content Writer Job at Elite Strategies

 ...Content Writer Our company is hiring a full time content writer. As a content writer, you will be in charge of maintaining the blogs of clients from various industries, so you'll always be researching and learning new things daily. You'll write articles with a focus... 

JPMorganChase

Associate Relationship Banker - Silverthorne/Vail/Avon - CO METRO NORTH Job at JPMorganChase

 ...hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You...  ...their needs.\n Assist walk-in and scheduled clients, both in person and over the phone, to build lasting relationships, understand... 

ADP, Inc.

Director of Business Development - Legal Services Job at ADP, Inc.

Director of Business Development - Legal Services Regular Full-Time WA - Seattle - Job Posting, Seattle, WA, USDirector of Business Development Department:...  ...relationship-driven Director of Business Development to manage and grow an assigned territory within the Southern... 

Hampton Inn Butte

Hotel Front Desk Receptionist Job at Hampton Inn Butte

 ...Job Description Job Description Were looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. Youll welcome guests, manage their information, distribute their keys and room assignments, and answer...