Job Description

Job Description

Be part of an amazing story 

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Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. 

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  Bloomingdale’s makes fashion personal and fun, aspirational yet approachable . Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role in bringing our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. 

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Job Overview 

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As a Seasonal Bloomingdale’s Talent Acquisition Interviewer, you will play an important role in identifying talent who can deliver the refined, high-touch service experience our customers expect. In a centralized, fast-paced environment, you will lead structured candidate conversations with warmth, polish, and discernment—evaluating qualifications, service mindset, and brand alignment for hourly roles. Partnering closely with Talent Acquisition leaders and team members, you will help move hiring forward with care, consistency, and professionalism while ensuring each candidate interaction feels thoughtful, elevated, and distinctly Bloomingdale’s. 

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This position is based at our Santa Ana office. Following the introductory period, associates may be eligible for a hybrid work arrangement based on performance, business needs, and continued alignment with Bloomingdale’s service standards.

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Why this role matters 

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This role helps shape the first impression candidates have of Bloomingdale’s. By interviewing with consistency, efficiency, and genuine care, you will help our teams identify talent who can bring confidence, hospitality, and elevated service to every customer interaction. Your work supports critical hiring needs while creating a polished candidate experience that reflects the style, warmth, and distinction of the Bloomingdale’s brand. 

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How our Colleagues spend their day…

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• Start prepared and engaged: Review daily interview priorities, hiring needs, and candidate schedules so each conversation is focused, organized, and professional. 
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• Focus on the candidate: Create a welcoming interview experience through genuine hospitality, active listening, and respectful conversations that reflect Bloomingdale’s elevated service culture. 
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• Interview through a luxury lens: Assess candidates for role readiness, professionalism, communication, and the ability to support a high-touch customer environment. 
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• Support service starts with each other: Partner closely with teammates, recruiters, and hiring leaders to keep the process moving with accuracy, care, and collaboration. 
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• Commit to excellence: Take pride in thoughtful interview decisions, accurate documentation, and a candidate experience that supports Bloomingdale’s hiring goals. 
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What To Expect 

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• Opportunity to work on a hybrid basis after the introductory period, based on performance and business needs. 
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• A flexible work schedule that may include day, evening, and weekend shifts to support the pace of our business. 
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• A dynamic, team-oriented environment focused on identifying exceptional hourly talent for Bloomingdale’s. 
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• Structured training, clear interview standards, and thoughtful support from Talent Acquisition leadership. 
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• A meaningful role where your judgment, hospitality, and attention to detail directly influence hiring results, candidate experience, and brand-right talent selection. 
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How You’ll Make an Impact 

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• Lead structured interviews for hourly candidates with warmth, polish, professionalism, and care. 
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• Identify strong talent by evaluating candidate skills, experience, availability, and alignment to Bloomingdale’s service expectations. 
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• Recognize candidates who demonstrate hospitality, confidence, personal style, and the ability to deliver a refined customer experience. 
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• Capture interview outcomes accurately and provide clear, objective, and thoughtful hiring recommendations. 
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• Partner closely with recruiters, hiring leaders, and team members to keep hiring moving with pace, precision, and care. 
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• Create a smooth, welcoming candidate journey that leaves every applicant with a lasting, positive impression of Bloomingdale’s. 
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Skills that Matter 

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  Must Have

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• Strong communication skills with the ability to engage candidates and team members in a clear, polished, and professional way. 
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• A passion for creating a thoughtful candidate experience through genuine hospitality, respectful interactions, and brand-right service. 
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• Previous experience in recruiting, interviewing, customer service, luxury retail, or high-volume hiring support. 
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• Ability to conduct structured interviews, assess qualifications with discernment, and make objective hiring recommendations. 
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• Ability to recognize indicators of high-touch service capability, professionalism, confidence, poise, and attention to detail. 
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• Strong organization and time-management skills with the ability to manage multiple interviews and follow-up priorities with composure. 
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• Attention to detail and a commitment to maintaining accurate records while following hiring guidelines and processes with consistency. 
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• Comfort using Applicant Tracking Systems, interview platforms, dual monitors, and Microsoft Office applications to support a seamless hiring experience. 
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• Adaptability, professionalism, and the ability to handle confidential information with sound judgment, discretion, and integrity. 
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Nice to Have

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• Previous experience in recruiting, interviewing, customer service, luxury retail, or high-volume hiring support. 
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• Experience working in a centralized, high-volume, or service-focused environment. 
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• Familiarity with seasonal or hourly hiring in retail, luxury retail, hospitality, or another fast-paced service environment. 
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Physical activities you will perform: 

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• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems.  
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• Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities. 
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• Frequently lift/move up to 10lbs 
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• Requires close vision, color vision, and ability to adjust focus 
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What We Can Offer You 

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Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Grow your career with continuous learning and potential for year-round opportunities.  Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. 

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Some additional benefits we offer include:  

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• Access your earned wages anytime 
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• Merchandise discounts 
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• Performance-based incentives 
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• Employee Assistance Program with mental health counseling and legal/financial advice 
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Access the full menu of benefits offerings here .     

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About Us 

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This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. 

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Join us and help write the next chapter in our story - Apply Today!  

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

Job Tags

Hourly pay, Seasonal work, Work at office, Flexible hours, Weekend work, Day shift, Afternoon shift

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