Salesforce Administrator Job at Prairie Consulting Services, Chicago, IL

  • Prairie Consulting Services
  • Chicago, IL

Job Description

Salesforce Production Support Analyst

Location: Chicago, IL

Work Arrangement: Hybrid – 3 days onsite

Position: Long-Term Contract

Employment: Hourly W-2 preferred - $45.00 W-2

We are looking for a hands-on Salesforce Production Support Analyst to provide daily production support, administration, troubleshooting, configuration, and small enhancements within a large enterprise Salesforce environment.

What You’ll Do:

  • Provide day-to-day Salesforce production support and troubleshoot user and system issues.
  • Manage Salesforce configuration, security, users, roles, permissions, Flows, reports, and dashboards.
  • Troubleshoot integrations, data issues, and Salesforce applications.
  • Make small enhancements to Apex, Batch classes, Lightning Flows, and other Salesforce functionality.
  • Manage incidents and requests through ServiceNow and work closely with business and technical teams.
  • Support deployments, data loads, documentation, and ongoing system improvements.

What We’re Looking For:

  • 5+ years of hands-on Salesforce Administration/Development or Production Support experience.
  • Strong Salesforce configuration and troubleshooting skills.
  • Experience with Apex, Lightning Flows, integrations, and data management.
  • Experience with ServiceNow/ITSM.
  • Salesforce Sales or Service Cloud experience preferred.
  • OmniStudio/OmniScripts experience is a plus.

IMPORTANT: Candidates must currently live in the Chicago, IL area and be able to work onsite 3 days per week. No relocation candidates.

Job Tags

Hourly pay, Long term contract, Live in, Relocation, 3 days per week

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