The IT Software/Computer Specialist is an entry/mid-level position that will work onsite at customer locations or remotely to field, upgrade, and troubleshoot government software/hardware for various customers in the United States and designated overseas locations.Configure and install government software modules onto customer owned devices to support individual customer requirementsTest to ensure government software modules function as intended according to configurationsEvaluate, troubleshoot, and report discrepancies identified with government owned softwareAbility to train the functions of software to customers of varying technical abilityAbility to write detailed reports of work performed on a weekly basisQualificationsSecurity + requiredAbility to obtain and maintain a SECRET clearanceUp to 3 years of related experience or College CoursesRequired SkillsAbility to communicate technical computer information to technical and non-technical audiencesExcellent verbal and written skillsMust be compliant within 6 months with Department of Defense Directive 8570 (DoDD 8570) Certification IAT Level IIKnowledge of TCP/IP fundamentals (DNS, DHCP, FTP, SSH, IP CONFIG) is desiredAbility to troubleshoot, research, and resolve issuesAbility to multitask, prioritize, and manage time efficiently·Experience with Satellite Communication (SATCOM) and networking is a plusMust be able to travel up to 25%; with potential for short notice trips and extended length (2 weeks +)
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